FAQ

Q1: Is your products Halal certified?

A1: Yes, all our products are Halal certified?

Q2: Is it safe to shop online?

A2: Yes, it is safe to shop online and Wizefood keeps your information discreet.

Q3: How to place an order at wrizerfood.com

A3: Browse at our product page a Select the quantity that you wish to buy a Click ‘Add to Cart’ a Click ‘Check Out’
At the ‘Check Out’ page, choose the payment optiosthat you wish to make payment with a key in the details of your credit card (if payment made via credit card) / log in with your user ID and password (if payment made via online banking)

Q4: Can I cancel my order once I place the order?

A4: We are sorry that once an order is placed, we are unable to cancel.

Q5: How do I postpone my order?

A5: Please contact our customer service team to reschedule your delivery.

Q6: Can I purchase items in bulk?

A6: Yes, you can. Please feel free to contact us should you need any further clarification.

Q7: What are the delivery hours?

A7: Our delivery hours are: Monday – Friday, from 10am to 5pm

Q8: Can I receive a tax invoice?

A8: Definitely! Please send us an email at: enquiry@wrizerfood.com  and state your order number.
Please take note that it may take a few days for your tax invoice to be generated.